Irish Wool Store

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Contact the Irish Wool Store

You can write to us at any time using the address below:

Irish Wool Store, 24 Frances Street, Newtownards, BT23 7DN.

Customer Services

Please feel free to call our Customer Service line, where you will be able to speak to a member of the Customer Services team about any query you may have.
Tel: +44 (0) 2891 817378.

Our team are currently available Monday to Saturday 9am - 5pm (GMT).
Alternatively, you can send enquiries regarding your order or products via email to:

We will endeavour to reply to your email within 48 working hours of receipt.

Order Hotline

If you prefer, you can place your order by phone. Please have your payment details ready. Tel: +44 (0) 2891 817378. Available Monday to Saturday 9am - 5pm (GMT).

Returns and Refunds

For returns and refunds please contact: +44 (0) 2891 817378.

Irish Wool Store Returns, 24 Frances Street, Newtownards, BT23 7DN.


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Visit our stores


24 Frances Street
County Down
Northern Ireland
BT23 7DN

Telephone: 028 9181 7378
International: +44 (0)28 9181 7378


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4 Railway Court
County Down
Northern Ireland
BT20 3BU

Telephone: 028 9145 2801
International: +44 (0)28 9145 2801


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